Privacy Policy
Your data - your control.
Privacy Policy
Last Updated: November 21, 2024
1. Introduction
Welcome to Find a Sail s.r.o. (“Find a Sail“, “we“, “us“, or “our“). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform.
Data Controller:
Find a Sail s.r.o.
Chudenická 1059/30, Hostivař
102 00 Prague, Czech Republic
Registered with Prague City Court #C 392921
Tax ID: DIČ CZ19863411
Email: ahoy@findasail.com
2. Information We Collect
2.1 Information You Provide to Us
- Contact, Account, and Profile Information: Name, address, email, phone number, and profile picture.
- Optional Information: Additional profile details, such as a personal description and social media links (if you choose to provide them).
2.2 Information Automatically Collected
- Browser Data: IP addresses, device information, browser type, operating system, and usage data.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with our platform to enhance your experience and for analytics purposes.
2.3 Information from Third Parties
- Linked Accounts: Information from third-party services like Google or Facebook if you choose to link them to your account.
3. How We Use Your Information
We process your personal data based on the following legal bases and for the purposes outlined below:
3.1 Provide, Improve, and Develop the Platform
- Enable Platform Access (Legal Basis: Contractual Necessity): To grant you access to Find a Sail and facilitate transactions between you and sailing Providers.
- User Communication (Legal Basis: Contractual Necessity): To allow communication between users and Providers.
- Analytics and Research (Legal Basis: Consent): To improve our platform through analysis and research using tools like Google Analytics and Microsoft Clarity (activated only with your consent).
- Customer Service (Legal Basis: Contractual Necessity): To provide support and enhance customer service.
3.2 Ensure Safety and Trust
- Fraud Prevention (Legal Basis: Legitimate Interests): To detect and prevent fraud, abuse, and security incidents.
- Verification (Legal Basis: Legal Obligation): To verify your identity and comply with legal requirements.
- Dispute Resolution (Legal Basis: Contractual Necessity): To resolve disputes fairly and comply with legal obligations.
3.3 Marketing and Personalization
- Promotional Messages (Legal Basis: Consent): To send you marketing materials, newsletters, and special offers. You can opt out at any time.
- Personalized Experience (Legal Basis: Consent): To tailor the platform to your preferences and interests.
4. Sharing and Disclosure
4.1 Sharing with Sailing Providers
We share your personal information (name, email, phone number, address, and social media links if provided) with sailing Providers when you submit a booking request. This is necessary to facilitate the booking process and enable Providers to contact you regarding your inquiry.
4.2 Between Members
- Facilitating Connections: Sharing limited profile information with other members to facilitate communication and bookings.
4.3 Service Providers
We use third-party service providers to perform services on our behalf:
- Google Analytics and Microsoft Clarity: Used for analytics purposes to improve our services. These tools collect data via cookies and similar technologies, which are activated only after you provide consent through our cookie consent banner.
- ConvertKit: For email marketing communications (with your consent).
- Payment Processors: To process payments securely (if applicable).
All third-party service providers are required to comply with data protection regulations and are bound by data processing agreements.
4.4 Legal Obligations
We may disclose your information:
- To comply with legal obligations, governmental requests, or applicable laws.
- To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
4.5 No Sale of Personal Information
We do not sell any personal information about our users. Your data is used only for the purposes outlined in this policy and is not monetized in any way.
5. Your Rights
5.1 Managing Your Information
- Access and Update: You can access and update your personal information through your account settings.
- Data Erasure: You can request the deletion of your personal data. Certain data may be retained as required by law or for legitimate business purposes.
5.2 Data Access and Portability
- Access Requests: You have the right to request a copy of the personal data we hold about you.
- Data Portability: You can request your data in a structured, commonly used, and machine-readable format.
5.3 Right to Object and Restrict Processing
- Object to Processing: You can object to the processing of your data based on legitimate interests.
- Restrict Processing: You can request that we restrict the processing of your personal data under certain circumstances.
5.4 Withdrawing Consent
- You can withdraw your consent for processing activities based on consent at any time (e.g., opting out of marketing emails).
5.5 Exercising Your Rights
To exercise any of these rights, please contact us at ahoy@findasail.com. We will respond to your request within one month.
6. Data Retention
We retain your personal data for as long as your account is active or as necessary to provide you with our services. This includes:
- Account Information: Retained until you delete your account or request deletion.
- Transaction Data: Retained as necessary for legal, tax, and accounting purposes.
- Legal Obligations: Data required to comply with legal obligations may be retained longer.
7. Security Measures
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption: We use SSL/TLS encryption for data transmission.
- Access Controls: Personal data is accessible only to authorized personnel who require access for their job functions.
- Regular Audits: We conduct regular security assessments and update our practices accordingly.
- Data Storage: Personal data is stored on secure servers hosted by Microsoft Azure in France (EU).
8. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States, where our third-party service providers (e.g., Google Analytics, Microsoft Clarity) operate.
We ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses (SCCs): Agreements that include SCCs to protect your data.
- Data Processing Agreements: Contracts with service providers ensuring GDPR compliance.
- Additional Measures: Implementing data minimization, encryption, and anonymization where possible.
9. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill our contract with you by providing our services.
- Consent: When you have given explicit consent (e.g., for marketing communications, analytics cookies).
- Legitimate Interests: For our legitimate business interests, such as fraud prevention and improving our services, provided they do not override your rights.
- Legal Obligation: To comply with legal and regulatory obligations.
10. Data Breach Notification
In the event of a data breach, we have a response plan to promptly address and mitigate the breach. We will notify affected users and the relevant regulatory authorities within 72 hours of becoming aware of the breach, as required by GDPR.
11. Your California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request information about the categories and specific pieces of personal information we have collected about you.
- Right to Delete: Request the deletion of your personal information.
- Right to Opt-Out: Opt-out of the sale of your personal information. Note: We do not sell personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise your CCPA rights, please contact us at ahoy@findasail.com .
12. Children’s Privacy
Our platform is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly. If you believe we have collected data from a child under 16, please contact us at ahoy@findasail.com.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by:
- Posting the updated policy on this page with a new “Last Updated” date.
- Sending an email notification at least 30 days before the changes take effect.
Your continued use of the platform after the effective date constitutes your acceptance of the updated Privacy Policy.
14. Cookies and Tracking Technologies
14.1 Why We Use Cookies
We use cookies and similar tracking technologies for the following purposes:
- Essential Cookies: Necessary for the website to function (e.g., security, authentication).
- Functional Cookies: Remember your preferences and enhance functionality.
- Analytics Cookies: Collect anonymous data to help us understand how users interact with our site (e.g., Google Analytics, Microsoft Clarity).
- Marketing Cookies: We currently do not use marketing cookies, but may do so in the future. These help us show you relevant content.
14.2 Managing Cookies
You can manage your cookie preferences through our Cookie Policy (EU) – Find a Sail | 20241120 or by adjusting your browser settings. You can withdraw your consent at any time.
For more detailed information, please read our Cookie Policy (EU) – Find a Sail | 20241120
15. Third-Party Links
Our platform may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
16. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer:
Data Protection Officer: Patrik Lindr | Email: admin@findasail.com
Your privacy is essential to us, and we are dedicated to protecting it at all times. Thank you for choosing Find a Sail for your sailing adventures.
17. Definitions and Interpretation
- “Personal Data” means any information relating to an identified or identifiable natural person.
- “Processing” means any operation performed on personal data, such as collection, use, storage, or disclosure.
- “Controller” means the entity that determines the purposes and means of processing personal data.
18. Data Protection Authority
If you are a resident of the European Union and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.
19. Automated Decision-Making
We do not use automated decision-making or profiling that produces legal effects concerning you.